We aim to get your bold new items to you swiftly! Orders typically process within 1-3 business days. Once shipped, delivery times vary based on your location: 1-45 business days for domestic orders and 1-45 business days for international orders. Please consult our detailed Shipping & Delivery Policy for more comprehensive information on shipping methods and estimated times.

Once your order ships, you’ll receive a confirmation email containing a unique tracking number and a direct link to the carrier’s website. You can also effortlessly track your order’s journey by logging into your My Account and viewing your order history.

We understand that discretion is paramount. Every order is shipped in plain, unmarked packaging with absolutely no external branding, logos, or identifying labels related to DealByEthan.shop or its contents. The sender information on your parcel will always appear as a neutral business title or an individual’s name (e.g., “Fulfillment Department”). Your privacy is fully preserved from our door to yours. For complete details, please refer to our full Shipping Policy.

If your order has not yet been dispatched, we might be able to update your address. Please contact our support team immediately via our Contact Us page or email at [email protected] with your order number and the correct address. We’ll do our absolute best to assist you.

Act fast! Notify us immediately via email at [email protected]. If your order hasn’t shipped, we can usually correct it. If it has already shipped, we’ll explore alternative solutions, which may include re-routing or re-shipping options depending on the carrier and situation.

Yes, DealByEthan.shop proudly offers worldwide shipping to most countries! You can verify if we ship to your specific location by entering your address at checkout, or by checking the comprehensive list on our Shipping & Delivery Policy page.

The number of packages your order arrives in can vary based on the specific items you’ve selected. While we aim for efficiency, it’s quite common for orders to be dispatched in multiple packages, particularly for larger orders or if you’ve chosen items from different specialized categories (e.g., some apparel and distinct pleasure-oriented items). This approach helps ensure optimal delivery and discretion for your entire purchase.

You will generally receive tracking information for each package that is dispatched. However, please note that in some rare instances, certain packages (especially smaller or specific specialized items) may be sent without individual tracking. Rest assured, your complete order will still be delivered safely and discreetly.

We pride ourselves on speedy processing to get your bold choices to you fast! Therefore, changes or cancellations can only be made within a very short window after your order is placed. Please contact us immediately if you need to modify or cancel your order.

Currently, we do not offer pre-orders for sold-out items. However, many popular items are regularly restocked! To be the first to know when your coveted pieces return, simply sign up for ‘back in stock’ notifications directly on the product page.

Yes, absolutely! A DealByEthan.shop Gift Card is the perfect way to share the gift of confidence and bold style. Our gift cards are available in various denominations and are delivered instantly via email, making them a perfect last-minute surprise. They can be redeemed towards any purchase on our site. Purchase a gift card and give the gift of choice today on our Gift Card page.